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We are based in the Philippines and take on work nationwide.

Software, web and AI automation projects are delivered remotely, so location makes no practical difference — we run these with scheduled calls, a shared tracker and regular demos.

Work that needs hands on site — CCTV, structured cabling, networking, WiFi and fiber installation — is scheduled by area so travel is not billed against a single client. Tell us where you are when you enquire and we will confirm coverage and lead time before you commit to anything.

Both. A four-camera install for a small shop gets the same scoping and documentation discipline as a multi-site network. The scale changes; the process doesn’t.

Usually yes. We start with an audit: what’s installed, what’s licensed, what’s documented and what’s a risk. You get that assessment in writing before you commit to anything further.

By scope. We write down what’s being delivered, then price hardware, labour, licensing and support as separate lines. You can see exactly what each part costs and defer anything that isn’t urgent.

Yes, for most work.

Projects start on a 40% deposit, with the balance split across agreed milestones and the final payment due on handover. You approve each milestone before it is invoiced.

Installations involving equipment we purchase on your behalf require the hardware cost up front, plus 30% of labour. We show you the supplier pricing — we do not mark hardware up quietly.

Support contracts are billed monthly in advance and can be cancelled with 30 days’ notice.

Small jobs under a day are simply invoiced on completion. Every deposit is set against a written quote you have signed, and if we cannot deliver what was quoted, it is refunded.

Anything not written in the scope. Civil works, electrical supply, permits and third-party licence renewals are called out explicitly so they don’t appear as a surprise later.